Culture

In an outsourced services environment, culture matters. You can’t afford to partner with a company of clock-watchers who see themselves as one step removed from your customers. You need team players that understand the critical role they play in your supply chain and act like members of your staff, doing whatever it takes to get the job done right.

That’s the kind of culture we have cultivated at Kane since 1930. Those are the kinds of people we employ. We ask our associates to sustain this culture by following some basics principles. We call it the KANE CODE.

KANE CODE

1. Keep safety first. Your family, your colleagues and your customers count on you.

2. Sweat the details. If you don’t, customers will find someone who will.

3. Honor your word. Never make promises you can’t keep.

4. Avoid surprises. Customers hate them. Communicate quickly, good news or bad.

5. Treat customers like family. Because they are.