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Consumer Goods Logistics Blog


Alex Stark

Recent Posts

Logistics Saves Lives: Support ALAN and Partners on Giving Tuesday, 2018

Posted by Alex Stark on November 26, 2018

#GivingTuesday is November 27th.

It’s a global giving movement and you’ll (hopefully) see a good deal of coverage from many different, worthy organizations. 

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Topics: Logistics Innovation, Logistics Industry News, Logistics Leadership

Reflections on CX Day

Posted by Alex Stark on October 02, 2018

Today, October 2, is CX Day.

Have you ever heard of it? 

It’s actually the 6th annual celebration of customers – the group without whom none of us would have jobs.

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Topics: KANE Company Culture, Logistics Customer Service, Logistics Leadership, Logistics KPIs

2018 Driver Appreciation Week

Posted by Alex Stark on September 14, 2018

I look forward to this week every year. It's National Truck Driver Appreciation week as designated by the ATA (American Trucking Associations).

All week long we have been celebrating one of our most important associate bases -- our fantastic drivers. Our drivers deliver more than 2 billion pounds of goods annually and never take a day off from demonstrating the values of the KANE Code.  

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Topics: Freight Transportation

Outsource Logistics: The Ultimate Guide to Being a Great 3PL Customer

Posted by Alex Stark on August 23, 2018

Mutually rewarding outsourcing relationships in logistics come down to just two words: trust and respect.  Where these exist between the parties, everything else falls in line.

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Topics: 3PL Outsourcing

What is YOUgistics?

Posted by Alex Stark on June 28, 2018

The 3PL industry has changed drastically over the last 10 years.

Among the many things on the plus side, the industry continues to grow at a healthy rate and shippers today truly recognize the value 3PLs bring to their businesses.

But we need to be careful that this growth does not come at the expense of you, the customer.

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Topics: KANE Company Culture, 3PL Outsourcing, Logistics Innovation

“Clean Team” Investigates Warehouse Sanitation Best Practices

Posted by Alex Stark on June 21, 2018

Recently, a crack team of logistics detectives (aka “business students”) from the University of Scranton arrived at KANE’s Scranton distribution campus. Their mission: audit and document best practices in warehouse/DC sanitation for their senior class project. Code name: Operation Clean Team. The results of the mission have been kept secret – until now. 

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Topics: Warehouse Operations, KANE Company Culture, Logistics Safety

Choosing a 3PL: Can Culture Differentiate?

Posted by Alex Stark on June 14, 2018

For those of us with a little perspective on the 3PL industry (yes, that’s code for “I’m getting old”), the landscape has changed pretty dramatically over the last 10–15 years. 

M&A activity has resulted in fewer, larger players.  The assumption of the acquiring companies is that bigger is better – both for customers and shareholders.

They differentiate based on MORE – locations, trucks, people… But does “more” really improve the customer experience or drive bottom-line value? Or, in many cases, is it just window dressing?

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Topics: KANE Company Culture

Still debating Asset vs Non-Asset-Based 3PL? Meet the Hybrid 3PL

Posted by Alex Stark on March 29, 2018

Play golf? Let’s say you’re in a fairway, about 180 yards from the green. You reach in your bag and then pause with uncertainty; do you want the loft and precision of an iron or the straight-ahead power of your fairway wood? 

It’s a tough decision – until you remember the hybrid club you got for your birthday. Your give it a smooth swing and watch as power and precision combine to place your ball about 5 feet from the pin. 

The same approach can work for managing your logistics operations. As 3PLs continue to grow and evolve, you no longer must pledge your allegiance to either an asset- or non-asset-based 3PL. You can enjoy the best of both worlds with a 3PL that does both – a “hybrid 3PL.” 

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