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Consumer Goods Logistics Blog


It’s Valentine’s Day: Are You Still in Love with Your 3PL?

Posted by Alex Stark on February 13, 2020

Marriages and logistics partnerships all start with an assumption of a happy ending. But it doesn’t always work out that way – in either case.

Why do 3PL outsourcing relationships fail? A lot of the top reasons parallel what we hear in divorce courts. If any of the following reasons feel familiar to you, it might be time to ask yourself, “Are we with the right 3PL partner?”

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Topics: 3PL Outsourcing

Is Your 3PL in the News? What for?

Posted by Alex Stark on January 30, 2020

Third party logistics companies (3PLs) are often in the news these days – but for reasons quite different than they were 10 years ago. 

This thought occurred to me while I was skimming recent news items in some of the top logistics industry trade publications. I decided to start counting and classifying the types of stories about specific 3PLs. Close to 75% were related to either acquisitions, financial performance, lawsuits or problems with labor contracts. The remaining 25% or so were about value delivered for customers or service expansion.

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Topics: 3PL Outsourcing, KANE Company

The KANE story – in the style of Rudolph the Red-Nosed Reindeer

Posted by Alex Stark on December 27, 2019

It’s the evening of Christmas day. I’ve retreated to my home office after enjoying an outstanding day filled with family, great food, and the sharing of presents. Being a supply chain wonk, I’ve already pondered the Christmas magic of how all these goodies find their way to their final destinations. Yes Virginia, it is all about logistics.

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Topics: Supply Chain Challenges, Consumer Goods Logistics, 3PL Outsourcing

Flexibility AND Scalability: A Scarce Combination Among 3PLs

Posted by Alex Stark on October 17, 2019

Check out the marketing claims of many third-party logistics providers (3PLs) and you’ll see the words “flexible” and “scalable” used regularly, and often together.  The fact is, most are good at one or the other, but not both.

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Topics: 3PL Outsourcing

Happy CX Day

Posted by Alex Stark on October 10, 2019

What did you do to celebrate CX Day earlier this month?

Wait…what?! You’ve never heard of it?

CX, of course, is short for Customer Experience. CX Day celebrates those customers. You know, the people who keep the lights on. The day itself moves around a bit, making it hard to get traction for this particular celebration.

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Topics: Supply Chain Challenges, 3PL Outsourcing

3PL Metrics: Do Retail Suppliers Measure Success the Wrong Way?

Posted by Stan Schrader on September 19, 2019

If you are a user of third-party logistics (3PL) services, you know that 3PLs tend to have a metric for just about everything – productivity, accuracy, timeliness, costs….

3PL metrics are used as a barometer of performance and to inform continuous improvement programs. But should these same numbers be used to measure the success of your 3PL/Client relationship?

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Topics: Consumer Goods Logistics, Warehouse Operations, 3PL Outsourcing

Are you happy with your company's logistics performance

Posted by Alex Stark on August 08, 2019

Are you happy with your logistics performance?

A pretty simple question that calls for a yes or no answer.

Unfortunately, among us logistics types, our operations and engineering brains rely on formulas, not feelings, to provide the answer. 

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Topics: 3PL Outsourcing

Use of Temporary Labor for Warehouse Staffing

Posted by Kane Is Able on July 11, 2019

If you were contracting for home renovation work, you might deal with a single general contractor to coordinate the project. But you’d like to feel confident that the people actually laying the tile, putting up the drywall, and attaching the plumbing fixtures have the experience and training to do a quality job. 

The same holds true for the use of temporary labor for warehouse staffing. As a user of third-party logistics (3PL) services, you want to understand how your 3PL utilizes temporary labor and how that might impact work quality.

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Topics: Logistics Labor Management, Warehouse Operations, 3PL Outsourcing, KANE Company, Ecommerce Fulfillment

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