Every logistics operation will say safety programs are a priority. But many such claims are lip service only. Safety solutions, over and above OSHA-mandated programs, cost money – for training, equipment and software. Many companies struggle to invest money in things that might happen.
KANE’s new Chief Operating Officer is Richard McDuffie, a 30-year logistics industry veteran with a strong track record of driving operational excellence in logistics across the retail, manufacturing and 3PL industries. We recently sat down with Richard to discuss some of the changes he has seen in the industry over the years and what the future might hold.
If you were contracting for home renovation work, you might deal with a single general contractor to coordinate the project. But you’d like to feel confident that the people actually laying the tile, putting up the drywall, and attaching the plumbing fixtures have the experience and training to do a quality job.
The same holds true for the use of temporary labor for warehouse staffing. As a user of third-party logistics (3PL) services, you want to understand how your 3PL utilizes temporary labor and how that might impact work quality.
KANE’s new Chief Commercial Office is Stan Schrader, a 35-year logistics industry veteran with a strong background in building and scaling successful logistics sales organizations. We recently sat down with Stan to discuss some of the changes he has seen in the industry over the years and where he sees the greatest opportunity.
In logistics, we measure just about everything. If it moves, we measure how fast. If it sits, we measure how long. If it costs money, we measure how much.
But do we ever measure happy?
Not often, if at all. And that’s too bad. Happy is an under-rated metric.
The bar has been raised on logistics performance. Retail customers want perfect orders (expect a fine if they’re not perfect), and they want them faster and delivered within tighter and tighter time windows.
As a logistics manager, the spotlight is shining brighter on you and, by extension, your logistics service providers (3PLs). You want and need your 3PLs to be great. But, ironically, achieving that result may have as much to do with how hard and how smart you work, as your 3PL.
In our “Dispatches from the Road” feature, the KANE blog will periodically publish interviews with our drivers – the men and women who live and breathe the transportation topics we often write about. In our newest installment, we interview KANE driver John Shepherd, III.
There’s a talent gap in logistics today and companies are dealing with it in different ways.
For KANE, that’s meant placing more emphasis than ever on hiring logistics workers from within. Recently, we caught up with KANE’s VP of Human Resources, Amy Wren, to discuss the subject.