Associate Involvement Key to Successful Transition of Sam’s Club DC
For its busy Brownstown, MI cross-dock facility, national retailer Sam’s Club transitioned the business from another 3PL to Kane Is Able, which also operates Sam’s cross docks in Pennsylvania, Maryland, New Hampshire, and Ohio. KANE immediately instituted its standard practices for creating an engaged and empowered workforce. As a result, the location went from 9th place to 3rd place on the Sam’s Club operational index of 25 facilities. In recognition of the seamless transition in Michigan and excellent operational performance overall, KANE was named the Sam’s Club 3PL Partner of the Year.